Frequently Asked Questions
While the Segway PT can go about 12.5 MPH, all tours will start with the unit optioned to a maximum speed of 6 MPH. Depending on various conditions, such as the user's comfort factor, demonstrated ability, and the tour guide's discretion, we may set your Segway to the higher speed later in the tour.
The Segway PT is a very safe and economical device. However, it is technology, not magic. Like riding a bicycle, skate board, car, or walking on your own two feet, there is always a risk of falling, and injuries can occur. If you follow your tour guide's instructions, wear your provided safety helmet, pay attention to yourself, others, your surrounding area and use common sense, your tour will be safe, comfortable, and fun!
The Segway can go where people go - on a sidewalk, bike path, streets under 45 miles per hour, stores, etc. Segways are not designed to ride up or down steps, curbs or steep hills. All routes planned by Glide St. Louis Tours are checked for safety and for the smoothest possible experience. As this is a guided tour (and again, for your safety) you will only be allowed to ride the Segway as led or directed by your Tour Guide.
Absolutely! There are a number of planned stops along your tour during which you can take pictures. In fact, we encourage you to ask for any additional stops you desire. For safety, we ask you step off your Segway while composing/taking your pictures. Your Tour Glide will also be happy to take pictures with your camera!
You should wear comfortable clothes, appropriate for the weather and time you are scheduling your tour. You must wear a safety helmet, be it the one we will provide or your own. Wear comfortable but sturdy shoes, such as walking shoes or tennis shoes. Flip-flops, high heels, bare feet, etc., are not appropriate.
For safety's sake, Glide St. Louis Tours requires all riders to wear a helmet while on the Segway. An adjustable, sanitized safety helmet is provided as part of the tour fee. If you have your own approved safety helmet you wish to use, that's not a problem at all! No other gear is required.
All participants of a Glide St. Louis tour must sign a liability waiver before participating. Gliders 16 to 18 years old must have an adult at least 25 years of age sign their wavier and accompany them on the tour.
Yes! Our Segways are outfitted with a bar bag that will hold a limited quantity of items such as food, drink, wallets, cameras, etc. Please eat and/or drink so as to keep yourself healthy and to keep your tour going.
Unfortunately, we cannot refund the tour fee. Due to the nature of a tour business, once you book a slot it is yours and no longer available to others. Therefore, the company's policy is no refunds or exchanging of tour time slots unless there is inclement weather.
The Segway PT is a completely sealed unit, and is capable of operating in the rain. A rain poncho will be provided, as needed. Tours usually run in light rain and other moderate weather but may be cancelled up to an hour before the start time in the event weather conditions become severe or unsafe. If cancelled,
you can choose to reschedule your tour (subject to availability), receive credit for a future
tour, or request a refund.
As tours often sell out quickly, it is highly recommended you book your tour in advance. This will hold your preferred date and time. However, "spur of the moment" customers can always call for availability!
Our Segways are outfitted with bar bags that have a very limited capacity. Your camera, needed personal items, etc. are acceptable. Space for a soda or water bottle is also available.
Yes. We can accommodate a variety of special requests, such as private events and corporate team building programs. Call 314-Tour Fun (314-868-7386) for more information.
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